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1.
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Customer care excellence : how to create an effective customer focus / Sarah Cook. by
Edition: 5th ed., Fully updated.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Philadelphia : Kogan Page, 2008
Online resources:
Availability: Items available for loan: eBooks (1)Location, call number: eBooks 658.812 COO.

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2.
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Customer care excellence : how to create an effective customer focus / Sarah Cook. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Kogan Page, 2011
Availability: Not available: CUoM Library: Checked out (1).

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3.
Amazon cover image
Image from Amazon.com
Customer care excellence : how to create an effective customer focus / Sarah Cook. by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Philadelphia : Kogan Page, 2011
Online resources:
Availability: Items available for loan: CUoM Library (1)Location, call number: General Stacks 658.812 COO.

Place hold Save to lists Add to cart
4.
Amazon cover image
Image from Amazon.com
Customer care excellence : how to create an effective customer focus / Sarah Cook. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; Kogan Page, 2008
Availability: Items available for loan: CUoM Library (1)Location, call number: General Stacks 658.812 COO.

Place hold Save to lists Add to cart

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