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1.	Image from Amazon.com	Orchestrating learning with quality / David P. Langford, Barbara A. Cleary. by Langford, David P, 1957- Cleary, Barbara A, 1940- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee : ASQC Quality Press, c1995 Availability: Items available for loan: CUoM Library (1)Location, call number: General Stacks 371.332 LAN. Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	Total quality management in education / Edward Sallis. by Sallis, Edward Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Sterling, VA : Kogan Page ; Stylus Pub., 2002 Online resources: Click here to access online Availability: Items available for loan: eBooks (1)Location, call number: eBooks 370 SAL. Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	Six sigma / Graeme Knowles by Tang, Loon Ching Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester, England : Ventus Publishing, 2011 Online resources: Click here to access online Availability: Items available for loan: eBooks (1)Location, call number: eBooks 658 KNO. Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com	Fundamentals of total quality management : process analysis and improvement / Jens J. Dahlgaard, Kai Kristensen, and Gopal K. Kanji. by Dahlgaard, J. J Kristensen, Kai Kanji, Gopal K Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; New York : Chapman & Hall, 1998 Online resources: Click here to access online Availability: Items available for loan: eBooks (1). Place hold Save to lists Add to cart (remove)
5.	Image from Amazon.com	Customer care excellence : how to create an effective customer focus / Sarah Cook. by Cook, Sarah, 1955- Edition: 5th ed., Fully updated. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2008 Online resources: Click here to access online Availability: Items available for loan: eBooks (1)Location, call number: eBooks 658.812 COO. Place hold Save to lists Add to cart (remove)
6.	Image from Amazon.com	Customer care excellence : how to create an effective customer focus / Sarah Cook. by Cook, Sarah, 1955- Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Kogan Page, 2011 Availability: Not available: CUoM Library: Checked out (1). Place hold Save to lists Add to cart (remove)
7.	Image from Amazon.com	Business performance measurement : unifying theories and integrating practice / edited by Andy Neely. by Neely, A. D. (Andy D.) Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Cambridge ; Cambridge University Press, 2007 Online resources: Table of contents only Publisher description Contributor biographical information Availability: Items available for loan: CUoM Library (1)Location, call number: General Stacks 658.401 BUS. Place hold Save to lists Add to cart (remove)
8.	Image from Amazon.com	Customer care excellence : how to create an effective customer focus / Sarah Cook. by Cook, Sarah, 1955- Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2011 Online resources: Contributor biographical information Publisher description Availability: Items available for loan: CUoM Library (1)Location, call number: General Stacks 658.812 COO. Place hold Save to lists Add to cart (remove)
9.	Image from Amazon.com	Customer care excellence : how to create an effective customer focus / Sarah Cook. by Cook, Sarah, 1955- Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Kogan Page, 2008 Availability: Items available for loan: CUoM Library (1)Location, call number: General Stacks 658.812 COO. Place hold Save to lists Add to cart (remove)