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1.	Image from Amazon.com	Secret service : hidden systems that deliver unforgettable customer service / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson. by DiJulius, John R, 1964- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c2003 Online resources: Click here to access online Availability: Items available for loan: eBooks (1)Location, call number: eBooks 658.812 DIJ. Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	Food quality and consumer value : delivering food that satisfies / Monika J.A. Schröder. by Schröder, Monika J. A, 1952- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Berlin ; New York : Springer, c2003 Online resources: Publisher description Table of contents only Availability: Items available for loan: CUoM Library (1)Location, call number: General Stacks 641.3 SCH. Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	The lean product playbook : how to innovate with minimum viable products and rapid customer feedback / Dan Olsen. by Olsen, Dan, 1970- Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken : Wiley, 2015 Online resources: Cover image Availability: Items available for loan: CUoM Library (1)Location, call number: General Stacks 658.4013 OLS. Place hold Save to lists Add to cart (remove)