Essentials of CRM : a guide to customer relationship management / Bryan Bergeron.

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Material type: Text

TextSeries: Essentials seriesPublication details: New York : Wiley, c2002.Description: xiii, 220p. : ill. ; 23cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	CUoM Library General Stacks	Business Management/Accounting/Marketing	658.812 BER (Browse shelf(Opens below))	Available	00011684

Includes bibliographical references and index.

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