Includes bibliographical references and index.

1. Introduction to information literacy -- Workplace requirements of employees -- Information literacy : an overview -- Critical thinking -- Creative thinking -- Problem solving -- Higher-order thinking -- Effective communication -- Organization -- Computer literacy -- Library literacy -- Media literacy -- Technology literacy -- Why is information literacy important? -- Steps in effective research -- Step 1 : define the need -- Step 2 : find the information -- Step 3 : evaluate the information -- Step 4 : organize the information -- Step 5 : communicate the information -- 2. Determining the information you need -- The research process -- Defining a topic -- The main research question -- Focused research questions -- Primary and secondary information sources -- Library information sources -- Books -- Reference sources -- Periodicals -- Multimedia -- Information retrieval systems -- Online public access catalog (OPAC) -- Databases -- The Internet -- 3. How do you find and access information? -- Library organization -- Library of Congress classification system -- Dewey Decimal classification system -- Superintendent of Documents classification system -- Using library classification systems -- Call number -- Library stacks -- Searching for information -- Author search -- Title search -- Subject search -- Keyword search -- Boolean operators -- Indexes -- Databases -- Information collection -- Scanning and skimming -- Highlighting -- Note-taking -- Photocopying --

4. Evaluating information -- The importance of critical analysis -- Evaluating the resource -- Publication timeline -- Types of resources -- Evaluating authority -- Author -- Publisher -- Sponsor or owner -- Web address -- Evaluating currency -- Date and edition of a publication -- Determining currency of a Website -- Website stability -- Evaluating the content -- Intended audience -- Purpose and scope -- Objectivity -- Accuracy and Verifiability -- Overall quality -- Evaluating multimedia -- 5. Organizing information -- Information organization : an overview -- The importance of effective organization of information -- Organizational strategies -- Organization by category or concept -- Chronological organization -- Hierarchical organization -- Alphabetical organization -- Presenting information effectively -- Organizing written documents -- Organizing graphics -- Types of graphics -- Organizing PowerPoint presentations -- Organizing Web pages -- Application and uses of organized information -- Proposals and grants -- Technical reports -- 6. Legal, ethical, and communication issues related to information -- Communicating information legally and ethically -- Intellectual property -- Copyright -- Plagiarism -- Citing information sources -- APA style -- MLA style -- Chicago style -- Information and privacy issues -- Information and security issues -- Computer security -- Communicating information -- The communication process -- Channels of communication -- Conclusion -- Glossary.