Super service : seven keys to delivering great customer service... / Jeff Gee, Val Gee

By:

GEE, Jeff

Contributor(s):

Val Gee

Material type: Text

TextPublication details: NewYork : McGraw Hill, c1999.Description: xi, 147p. : ill. ; 23cmISBN:

0070248176

Subject(s):

DDC classification:

22nd ed. 658.812 GEE

Summary: Evidence shows that the people who enjoy their work the most who provide the best customer service. This book helps you become a better performer. It tells you how to bring energy and enthusiasm to customer encounters and turn service problems into opportunities.

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	CUoM Library General Stacks	Business Management/Accounting/Marketing	658.812 GEE (Browse shelf(Opens below))	Available	00006815

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Previous	658.812 COO Customer care excellence : how to create an effective customer focus /	658.812 COO Customer care excellence : how to create an effective customer focus /	658.812 COO Customer care excellence : how to create an effective customer focus /	658.812 GEE Super service : seven keys to delivering great customer service... /	658.812 HAR Customer service : a practical approach /	658.812 KAT Service management /	658.812 MUT Customer relationship management : Electronic Customer Care in the New Economy /	Next

Includes index

Evidence shows that the people who enjoy their work the most who provide the best customer service. This book helps you become a better performer. It tells you how to bring energy and enthusiasm to customer encounters and turn service problems into opportunities.

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