Super service : seven keys to delivering great customer service... / Jeff Gee, Val Gee

By:

GEE, Jeff

Contributor(s):

Val Gee

Material type: Text

TextPublication details: NewYork : McGraw Hill, c1999.Description: xi, 147p. : ill. ; 23cmISBN:

0070248176

Subject(s):

DDC classification:

22nd ed. 658.812 GEE

Summary: Evidence shows that the people who enjoy their work the most who provide the best customer service. This book helps you become a better performer. It tells you how to bring energy and enthusiasm to customer encounters and turn service problems into opportunities.

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
Books	CUoM Library General Stacks	Business Management/Accounting/Marketing	658.812 GEE (Browse shelf(Opens below))	Available	00006815

Includes index

Evidence shows that the people who enjoy their work the most who provide the best customer service. This book helps you become a better performer. It tells you how to bring energy and enthusiasm to customer encounters and turn service problems into opportunities.

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