| 000 | 01285cam a2200349 i 4500 | ||
|---|---|---|---|
| 001 | 20602710 | ||
| 005 | 20251222123556.0 | ||
| 008 | 180727s2019 enk b 001 0 eng | ||
| 010 | _a 2018034598 | ||
| 020 |
_a9781138335783 _qhardback |
||
| 020 |
_a9781138335806 _qpbk. |
||
| 020 | _z9780429443534 (ebook) | ||
| 020 |
_z9780429812361 _qebook |
||
| 035 | _a20602710 | ||
| 040 |
_aDLC _beng _cCUoM _erda _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.B68 2019 |
| 082 | 0 | 0 |
_a658.812 BOU _223 |
| 100 | 1 |
_aBoulton, Richard, _d1973- _eauthor. |
|
| 245 | 1 | 0 |
_aCreating and managing a CRM platform for your organisation / _cRichard Boulton. |
| 264 | 1 |
_aLondon ; _aNew York, NY : _bRoutledge, Taylor & Francis Group, _c2019. |
|
| 300 |
_axi, 158 pages ; _c24 cm |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
||
| 338 |
_avolume _bnc _2rdacarrier |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer relations _xManagement _xData processing. |
|
| 650 | 0 | _aManagement information systems. | |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
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| 942 |
_2ddc _cBK |
||
| 999 |
_c30606 _d30606 |
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