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Customer relationship management : a strategic imperative in the world of e-business / editor and contributor, Stanley A. Brown. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Toronto ; New York : John Wiley & Sons Canada, c2000
Online resources:
Availability: Items available for loan: eBooks (1)Location, call number: eBooks 658.812 CUS.

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2.
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Customer relationship management : Electronic Customer Care in the New Economy / Andreas Muther by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Toronto ; New York : John Wiley & Sons Canada, c2000
Online resources:
Availability: Items available for loan: eBooks (1)Location, call number: eBooks 658.812 MUT.

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