TY - BOOK AU - Gary Armstrong TI - MARKETING: an introduction SN - 0130391271 U1 - 658.8 MAR 22nd ed. PY - 2004/// CY - Toronto: PB - Pearson, N1 - Includes index N2 - For undergraduate principles of marketing courses. This ISBN is for the bound textbook, which students can rent through their bookstore. An introduction to marketing using a practical and engaging approach Marketing: An Introduction shows students how customer value -- creating it and capturing it -- drives effective marketing strategies. The 14th Edition reflects the major trends and shifting forces that impact ER -