TY - BOOK AU - FULTON - CALKINS, Patsy TI - The administrative professional: technology & procedures / SN - 9780538729482 U1 - 651.8 FUL 22nd ed. PY - 2007/// CY - Mason, OH : PB - South-Western KW - Information technology KW - Management. KW - Leadership N1 - Includes index N2 - The Administrative Professional, Technology and Procedures, 14e, maintains its objective of preparing users for the constant technological changes in today's workplace environment. Written with a strong applications approach, users will attain the knowledge and skills necessary to succeed on the job. Covering topics such as communication, human relations, time management, and self-management, what sets this book apart from other office professional handbooks, is its primary focus on administrative personnel ER -