The administrative professional : technology & procedures /
Patsy Fulton- Calkins
- 13th ed.
- Mason, OH : South-Western, c2007.
- x, 451p. : ill. (some col.) ; 28cm.
Includes index
The Administrative Professional, Technology and Procedures, 14e, maintains its objective of preparing users for the constant technological changes in today's workplace environment. Written with a strong applications approach, users will attain the knowledge and skills necessary to succeed on the job. Covering topics such as communication, human relations, time management, and self-management, what sets this book apart from other office professional handbooks, is its primary focus on administrative personnel.