TY  - BOOK
AU  - Salah, Omar Hasan
TI  - Critical Factors for Adoption of Customer Relationship Management : : A Study of Palestine SMEs 
SN  - 9789619983209
U1  - 658.812 CRI 22
PY  - 2023///
CY  - Gateway East
PB  - Springer
KW  - Customer Relationship Management
KW  - CRM
N1  - Includes bibliography and index
ER  -