TY - BOOK AU - Neely,A.D. TI - Business performance measurement: unifying theories and integrating practice SN - 9780521855112 (hardback : alk. paper) AV - HD58.9 .B875 2007 U1 - 658.401 BUS 22 PY - 2007/// CY - Cambridge PB - Cambridge University Press KW - Organizational effectiveness KW - Measurement KW - Performance KW - Total quality management N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/ecip0715/2007014640.html UR - http://www.loc.gov/catdir/enhancements/fy0729/2007014640-d.html UR - http://www.loc.gov/catdir/enhancements/fy0729/2007014640-b.html ER -