TY  - BOOK
AU  - COKINS,GARY 
TI  - PERFORMANCE MANAGEMENT: FINDING THE MISSING PIECES (TO CLOSE THE INTELLIGENCE GAP)
SN  - 0471576905
U1  - 658.4 COK 22
PY  - 2004///
CY  - CANADA
PB  - John Wiley & Sons, Inc.
KW  - Marketing
KW  - Technology
N1  - includes index
UR  - http://41.59.100.242:80/cgi-bin/koha/opac-retrieve-file.pl?id=be31f4bffcd9b7aa649fe8b7c5a1c2da
ER  -