TY  - BOOK
AU  -  Hoyle,David 
TI  - QUALITY MANAGEMENT E S S E N T I A L S
SN  - 0750667869
U1  - 658.404 HOY 22
PY  - 2007///
PB  - Elsevier Limited.
KW  - Marketing
KW  - Technology
N1  - Includes index and bibliography
UR  - http://41.59.100.242:80/cgi-bin/koha/opac-retrieve-file.pl?id=cf5277b1a1571de73ac03fdc2414370c
ER  -