TY - BOOK AU - Jeston, John TI - Business process management: 11th International Conference, BPM 2013, Beijing, China, August 26-30, 2013. Proceedings T2 - Lecture notes in computer science SN - 9783642401756 (soft cover : alk. paper) U1 - 658 JES 22 PY - 2013/// CY - New York PB - Springer UR - http://41.59.100.242:80/cgi-bin/koha/opac-retrieve-file.pl?id=e7cd1e47ed3ddace014962133cf9dc84 ER -