WORLEY, David <br/><br/>
Communication counts :  getting it right in college and life / 
David Worley,  Debra Worley, Laura Soldner 
 - Boston :  Pearson,  c2008. 
 - xxiii, 344p. :  ill. (some col.) ;  28cm. 
<br/><br/> Includes bibliography and index 
<br/><br/> The author discusses the necessity of communications in a business setting. She cited the implementation of Plain Talk by the Annie E. Cassey Foundation which proves the fact that policy works best when decision makers, community residents and citizen customers communicate effectively. She also revealed that to surely achieve success in the business, it is suggested to never underestimate the emotional power. 
<br/><br/><label>ISBN: </label>978-0-205-56468-2 
<br/><br/><label>Subjects--Topical Terms: </label><br/>	 Communication Customer relations Interpersonal relations
<br/><br/><label>Dewey Class. No.: </label>370.14 WOR