Includes bibliographical references (pages 389-473) and indexes.

Introduction, typical scenarios, and history of research -- Information behavior: an introduction -- The complex nature of information behavior -- The history and focus of information behavior researsh -- Concepts relevant to information behavior -- The concept of information -- Information needs, motivations, and use -- Related concepts -- Models and theories of information behavior -- Models of information behavior -- Metatheories, theories, and paradigms -- Research designs and methods for studying IB -- Research design, methodology, and methods -- Reviewing and critiquing research -- Research by roles and contexts -- Reviewing, critiquing, concluding.