Customer relationship management / Kristin Anderson, Carol Kerr.

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TextSeries: Briefcase books seriesPublication details: New York : McGraw-Hill, c2002.Description: xii, 164 p. : ill. ; 23 cmISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Barcode
eBooks	eBooks eBooks	Business Management/Accounting/Marketing	658.812 AND (Browse shelf(Opens below))	Available	BMFL23090025
eBooks	eBooks eBooks	Business Management/Accounting/Marketing	658.812 AND (Browse shelf(Opens below))	Available	BMFL23090026

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Previous	658.802 JAI Marketing planning & strategy /	658.802 WAU 101 Marketing Strategies for Accounting, Law, Consulting, and Professional Services Firms /	658.81 TRA Sales management /	658.812 AND Customer relationship management /	658.812 AND Customer relationship management /	658.812 ATK Customer care /	658.812 BAR Branded customer service : the new competitive edge /	Next

Includes index.

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