Business performance measurement : unifying theories and integrating practice /

Business performance measurement : unifying theories and integrating practice / edited by Andy Neely. - 2nd ed. - Cambridge ; Cambridge University Press, 2007. - xvi, 511 p. : ill., charts ; 25 cm.

Includes bibliographical references and index.

9780521855112 (hardback : alk. paper) 052185511X (hardback : alk. paper)

2007014640


Organizational effectiveness--Measurement.
Performance--Measurement.
Total quality management.

HD58.9 / .B875 2007

658.401 BUS

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