CUSTOMER MANAGEMENT EXCELLENCE
FAULKNER,MIKE
CUSTOMER MANAGEMENT EXCELLENCE MIKE FAULKNER - rev.ed. - Great Britain John Wiley & Sons Ltd 2003 - vi225p.: ill.
includes index
0470848537
Marketing--Technology
658.404 FAU
CUSTOMER MANAGEMENT EXCELLENCE MIKE FAULKNER - rev.ed. - Great Britain John Wiley & Sons Ltd 2003 - vi225p.: ill.
includes index
0470848537
Marketing--Technology
658.404 FAU