Business Process Management and the Balanced Scorecard Using Processes as Strategic Drivers
Smith,Ralph F.
Business Process Management and the Balanced Scorecard Using Processes as Strategic Drivers Ralph F. Smith - rev.ed. - Canada: John Wiley & Sons, Inc., 2007 - ix,240p.: ill.
includes index
9780470047460
Education--Computer science
000.01 SMI
Business Process Management and the Balanced Scorecard Using Processes as Strategic Drivers Ralph F. Smith - rev.ed. - Canada: John Wiley & Sons, Inc., 2007 - ix,240p.: ill.
includes index
9780470047460
Education--Computer science
000.01 SMI